?Repositions for growth
IEI Anchor Pension has grown its asset to about N62 billion, Managing Director, Glory Etaduovie, has said.
He made this known during the company?s parley with the National Association of Insurance and Pension Correspondents in Lagos.
Etaduovie, who was represented by the company?s Head, Business Development and Strategy, Jolaade Oduntan, said the company has repositioned for growth.
She said contributors accounts have grown to 100,000, while the company?s RSA Unit price and retiree unit price is on steady growth.She added that the company is consolidating on its branches and efficient services.
She said: ?Service delivery has greatly improved. Our retirees get their payments promptly and complaints are rare. Regular SMS alerts and email quarterly statements are sent to our clients. This is better than hard copy statements, as they at times get lost in transit. There are also no steady post office services. Some people lose their jobs and become difficult to track.
?Our website and social media are interactive and customer friendly. So we encourage our contributors to keep updating their information to serve them better. We have been able to adhere strictly to the laws governing the pension business and as such, have no sanctions from the regulatory authority, the National Pension Commission (PenCom)??.
Oduntan noted that the company is just coming out from their half year business review, noting that the results are encouraging.
?Our workers are refocused and our management team is much closer and focused than ever before. Staff training and retraining is high on our agenda as we believe that quality staff translates to efficient service. With this, our internal client-ship is enhanced, customer becomes happy and we remain in good business.
?The company is also set to explore all the potential in micro pension scheme. This scheme is targeted at the individual entrepreneurs and self-employed people. Usually described as the informal sector, with no access to the formal structure of employer/employee pension plan. This sector is largely untapped, and represents about 70 per cent of our populace. Professionals like lawyers, actors and actresses are a part of it. So, it cannot be denigrated on. It has upper and lower ends. We are positioned to explore this deeply?, she added.