Author Topic: Customer Service Representatives  (Read 534 times)

Offline hrcareer

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  • Age: 29
  • Location: Lagos
  • Profession: Business Development
Customer Service Representatives
« on: December 20, 2014, 12:59:51 PM »
Reference No : GGNig/2015/0028crm
Compnay: Jolly Good Nigeria Ltd, Lagos

Job Description

? Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.
? Adjusts content of sales presentations by studying the type of sales outlet or trade factor.
? Focuses sales efforts by studying existing and potential volume of dealers.
? Submits orders by referring to price lists and product literature.
? Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
? Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
? Recommends changes in products, service, and policy by evaluating results and competitive developments.
? Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
? Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.

Skills


Customer Service, Meeting Sales Goals, Closing Skills, Territory Management, Prospecting Skills, Negotiation, Self-Confidence, Product Knowledge, Presentation Skills, Client Relationships, Motivation for Sales.

Method of Application

Legible applicants should send their resume / cover letter specifying position applying for to>>>> gollygood@yahoo. com

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Customer Service Representatives
« on: December 20, 2014, 12:59:51 PM »

 

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