A privately owned International Telecommunications Maintenance and GSM services Company with business offices across Nigeria and West Africa.
To help meet new strategic directions, the following positions are now vacant in our company.
POSITION: HEAD OF PASSIVE MANAGED SERVICES (GSM NETWORK): REF HPMS
• This position will manage an area of the network for a world-class GSM Service Provider concerning Passive Maintenance. The passive element includes the power system, site accessories and structure together with janitorial.
• He will have to manage a team of supervisors, in-house teams and contractors.
RESPONSIBILITIES
• Responsible for the passive maintenance of the allocated area of the network.
• Manage all set KPI for the passive maintenance in view of ensuring 100 % efficiency and effectiveness in service delivery
• Define different levels of KPI for all parties concerned in view of ensuring good level of service delivery
• Devise a good working plan for all preventive maintenance and monitoring the same for efficiency and effectiveness.
• Managing a complete database for all site with fully update records,
• Actively monitoring faults and ensuring that they are attended to within the set MTTR and with a “do it right the first time” policy.
• Managing and monitoring an allocated budget for all the allocated area.
• Ensuring optimal resource configuration for managing operational cost.
• Managing a pool of resources and building capacity in the area.
• Working in close collaboration with the Network Operating Centre.
• Ensuring proper recruitment concerning the maintenance team in view of meeting set objectives.
• Ensuring that team well equipped to deliver the required level of service.
• Setting of proper processes, procedures and work instruction in view of ensuring good workflow.
• Devising daily and weekly reporting system in view of ensuring good communication at all levels.
• Devising monthly MIS and ensuring proper monitoring in view of operational cost and delivering the desired quality of service.
• Ensuring that teams are properly motivated for quality and timely deliverables.
• Attending and reporting on weekly meeting is carried out with the customer.
• Ensuring that weekly meeting is carried out with all important stakeholders of the maintenance team.
• Devising a resource capability building plan and ensuring proper implementation and follow-up.
• Undergoing frequent site visit in view of ensuring the desired quality of works.
• Undergoing any other cognate duties as required for the concerned responsibility.
QUALIFICATION AND REQUIREMENTS
• BE Electrical or equivalent
• Management qualification MBA will be preferred.
• At least 4 years experience management of generator maintenance.
• Ability to work under high pressure.
• Experience at management level in a similar job will be an advantage.
METHOD OF APPLICATION
Qualified and interested candidates should kindly apply to the Human Resources Manager by e-mail indicating clearly the position Reference number they are applying for and send their CV within two weeks of this advert to: telcojobs2010@gmail.com
Only successful or shortlisted candidates will be contacted.
Closing Date: 9th February, 2010.
