Author Topic: Fundamentals of Customer service&Communicating  professionally in workplace  (Read 469 times)

Offline seyidekol

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  • Age: 29
  • Location: lagos
  • Profession: Management consultant


Participants in the Fundamentals of Customer Service and Communicating professionally training in workplace will learn to:
Respond more effectively to customer complaints
Participate in a company-wide, customer-focused strategy
Practice active listening skills to develop helpful insights into client concerns
View client concerns with empathy and recommend value-building solutions
Respond to client needs with an emphasis on service and quality
Identify the most common barriers to effective listening and communication
Increase your understanding of how your behavior impacts others and the way others respond to you
Use verbal as well as nonverbal techniques (which make up the majority of communication) to help get your message across to your audience
Learn ways to give and receive constructive feedback in business settings
Develop effective listening skills
Improve telephone communication skills

We will happy to help in the drafting of your business plans,improve your business processes Business modelling work on your HR /Business strategy in order to reduce cost , improve sales and optimize performance in workplace  
Date : Jan 17th 
We will happy to help in the drafting of your business plans,improve your business processes ,Business modelling work on your HR /Business strategy in order to reduce cost , improve sales and optimize performance in workplace .

For booking and registration
Call SDIL +2348050383215,08125549322 now

Pls visit us http://seyidekol.blogspot.com or ; http://Seyiloked-sdil.org;

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