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HR Aid Consults - Our client, Trainquarters is an all-in-one platform that makes it easy to create online, courses, launch marketing campaigns, build landing pages and build the perfect website.

MARKETING ASSOCIATE

JOB SUMMARY
The Marketing Associate is responsible for driving awareness to the platform, user adoption and growth
The individual will work online remotely but full time.

JOB RESPONSIBILITIES
Develop and implement marketing plan with a goal to attracting new users to the platform
Attract, support and manage affiliates
Design, promote, present and host webinars
Design and implement marketing campaigns
Create and curate marketing content for the platform
Write press releases
Manage all social media pages
Develop strategies to retain users
Follow up on enquiries and track sales

JOB REQUIREMENTS
Bachelor's Degree in any related field
Experience with social media marketing would be an added advantage
Excellent written and oral communication skills
Great presentation skills
Copywriting skills
Great attention to detail
Hardworking and self-driven
Ability to multitask and work under pressure
Graphic design skills
WORDPRESS website management

MARKETING & CLIENT SUCCESS ASSOCIATE

JOB SUMMARY
The Marketing and Client Success Associate is responsible for marketing online courses, building relationships with customers and offering insights that ensure customer retention and growth. The individual will work online remotely but full-time.

JOB RESPONSIBILITIES
Develop and implement marketing plan with a goal to attracting new customers on the platform
Design and implement marketing campaigns
Create relatable and relevant content
Market online content via email marketing, social media ads, etc.
Write blog posts, design webinars, create marketing videos, write campaigns, etc.
Manage all social media pages
Follow up on enquiries and track sales
Onboard customers

REQUIREMENTS
Bachelor’s degree in any related field
Experience marketing online courses would be an added advantage 
Excellent written communication skills
Copywriting skills
Great attention to detail
Hardworking and self-driven
Ability to multitask and work under pressure
Graphic design skills
WORDPRESS website management

PROGRAM MANAGER (COURSE LAUNCH)

JOB SUMMARY
The Program Manager is responsible for developing new courses from inception to launch. The individual will work online remotely but full-time.

JOB RESPONSIBILITIES
Track course development against its scope, schedule and resources/budget
Work closely with facilitators to develop course scope and content within set timelines
Design curriculums, course outlines, workbooks and resource guides
Identify, onboard and follow-up on new facilitators
Oversee video production and editing
Upload course materials and Launch
Manage student community
Regularly report status to manager

JOB REQUIREMENTS
Bachelor's Degree in any related field
Experience training or preparing training curriculum, workbooks would be an added advantage
Excellent written and oral communication skills
Great attention to detail
Organizational skills
Ability to multitask and work under pressure
Ability to work without supervision
Skilled in the use of CANVA for graphic design
WORDPRESS website management

CUSTOMER SUPPORT EXECUTIVE

HR Aid is recruiting on behalf of Intelligent Innovations, a technology and digital services provider located in Lekki, Lagos. 

JOB SUMMARY
The Customer Support Executive will be responsibile for supporting users and addressing their enquiries and issues on the company's existing consumer platforms.

JOB RESPONSIBILITIES
Troubleshoot simple and straightforward issues for platform customers and escalate complex issues
Interact with customers to resolve tech related issues or answer questions
Follow up with the tech team or respective department to ensure issues are resolved
Follow up with customers to obtain regular feedback
Log all customer complaints or enquiries and regularly draft FAQs
Prepare periodic reports on customer support activities

REQUIREMENTS
NYSC or Pre-NYSC with Bachelor’s degree
Some tech background is not neccessary but may be an added advantage
Excellent written and oral communication skills
Great attention to detail
Hardworking and self-driven
Ability to multitask and work under pressure
Pay - N40,000/per month

TO APPLY
Applicants should send their CV to: talent@hraidconsults.com