Shoppers To Enjoy Free Wifi Service At SPAR

Filed in Business by on January 19, 2018

SPAR Nigeria has taken its service delivery a notch higher with the introduction of Free Internet services in its stores nationwide.

The project, which kicked off yesterday, began at the Ilupeju branch of the Hypermarket and will be implemented across stores nationwide in the coming weeks.

The free Wifi service is being rolled out using KonneXion Wifi engine in partnership with Internet Solutions Nigeria Limited (ISN) andMelvic Gold Communications (MGC) who have ensured that service will be available to any shoppers using a smartphone, tablet or a laptop that has built-in Wi-Fi

SPAR’s spokesperson Mr. John Goldsmith explaines: ”We are glad to announce the launch of Free Wi Fi service from SPAR Ilupeju store. We are sure the Free Wifi service is in line with our shopper expectation and it will surely delight our shoppers and add joy to their shopping experience.”

 

The Wifi routers are placed in strategic locations inside the store so that shoppers can enjoy a seamless browsing experience in each and every corner of the store. We have done an extensive heat mapping of the shopper flow inside our stores and identified the best locations to deploy the routers. As it happens in all product and service launches, we too will go through a learning phase which will help us fine tune service to deliver superior connectivity for all our shoppers.”

Shoppers will need to complete a one-time registration with their email address after which they will be able to use a maximum of 30 minutes of FREE Wifi daily. Shoppers can come every day and use Free Wi-Fi for 30 minutes which is a fair approximation to time spent in the store.

According to Internet Solutions’ Chief Innovation Officer, Mr. Tosin Odulami, this partnership with SPAR Nigeria is a welcome development because it brings us closer to the people and shoppers can look forward to hitchless Wifi experience on our platform while shopping at all SPAR stores nationwide.”

One of the core pillars of SPAR is customer service which comprises of any aspect an aspiring customer expect from a modern retail store. In Africa’s emerging economy, free Wifi is one of such value-adding services that shoppers especially the youth segment looks for in any place of shopping location.

Goldsmith stated further: “Our most exciting moments are captured when our shoppers come into our stores, have a fantastic experience and leave satisfied. We look forward to exploring more shopping patterns in our loyal shoppers that can enable us to do better in meeting their shopping experience expectations and needs.”

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